Frequently Asked Questions

What is the cancellation policy?

A guest can cancel free of charge 48 hours in advance of arrival by 15.30 local time with no charge. If you have booked direct via hotel website or our reservations office? Please contact the hotel reservations team directly to confirm the cancellation or amendment info@thehardiman.ie or call the hotel direct on 00353 91 564041

If you have booked via a 3rd Party Website. i.e. Booking.com or Expedia, Please contact the 3rd Party Website directly to confirm cancellation or amendment. We cannot cancel these reservations in our system.

What time is check in & check out? 

Check in is from 3.30 pm & check out is 12 noon

Can I check in early ?

Yes, but we cannot guarantee your room will be ready, you can register at reception and we can store your luggage and have it dropped up to your room when it is ready and will contact you at this time.

Can I get a late check out?

This is on a request basis only on check in at the hotel and please note it is subject to availability.

Can I store luggage?

Yes, we can store your luggage for you, free of charge at our main reception desk

What size beds are in each room type:

Carriage /Shoe box: 4” * 6”3

Classic Double: queen 4”6 * 6”3

Deluxe Double/ Junior Suite/Deluxe Suite:  king 5”0* 6”6

Is there air-conditioning?

Available in Deluxe Suites and Junior Suites only

Do you have Triple rooms?

We have triple rooms available to book over the phone or via email.

What is available in the room ?

Hairdryers: Yes

Iron & Ironing board: can be delivered to your room

Fridge: No – our kitchen fridge is available to store medication

Do windows open in the rooms?

They open slightly, but not all the way for guest safety.

Do you have disabled access rooms?

We have wheelchair accessible rooms, grab rails in the bathroom, walk in showers

Do you have a gym/leisure centre?

No, we do not have a gym or leisure centre at the hotel.

Do you have parking?

Valet parking is available for €30 per day on a first come first serve basis, there is a set down area in front of the main entrance of the hotel, available while you check in. Please check with our reception team if valet parking is available. Alternatively, we have discounted parking with Hynes Yard Multi Story car park located on Merchants Road for €11 per day approx.

Booked via a 3rd Party Website. i.e. Booking.com or Expedia? Please contact the 3rd Party Website directly to confirm cancellation or amendment.

Do we offer a laundry service?

If you would like any laundry done while with us, there are laundry bags in your room which would need to be left outside your room prior to 7.00am. We then send it offsite to a company who return it the same day, evening time. Please note that there is no Sunday or Bank Holiday service.

Is the hotel pet friendly?

We only accept Guide Dogs.

AMEX Cards

Please note that as a merchant, we apply a 2% surcharge on the total bill when using an American Express card. This surcharge helps us offset the higher processing fees associated with American Express transactions. We appreciate your understanding and hope you enjoy your experience with us. If you have any questions or concerns, please do not hesitate to ask.

The Hardiman’s Sustainable Housekeeping Service

To contribute to our sustainability goals, we have implemented our Sustainable Housekeeping Service which means we will not fully service your room every day during your stay. However our team will enter your room daily to empty bins and replace towels in line with our linen re-use initiative. As a token of our appreciation we will make a donation to a green charity initiative. However if you wish to opt out and need your room serviced, please simply hang out the service my room door sign or message whatsapp number +353 85 8669553